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While working as a Bank Probationary officer a person is basically prepared to manage the usual duties of any bank officer, such as accounting, marketing, finance, investment as well as billing. As a result, it is necessary that one try to understand the work and make the most of the exposure when working as a Bank Probationary Officer.

As the post of a Bank Probationary officer mainly for the purpose of training, they might be given jobs in all the various departments that are integrated into a bank. These may include the mortgage and finance divisions and the Loan Department. As such the Bank Probationary Officer is also expected to bring some positive development into the workings of the bank. They are also responsible for handling customer complaints and disputes. These skills come in handy as once promoted, a Bank Probationary Officer’s job involves Customer Care. As such, for these purposes, a Bank Probationary Officer must be resourceful and have good communication skills and the ability to handle difficult situations in a calm and composed fashion.

A bank clerk is also known as a ‘bank teller’. A bank teller is basically a person who deals with and customers directly. Hence they are also considered to be ‘front line’ members of the banking world. The entire banking industry regulates the economy and the industry itself is consisted of minute transactions at various levels. Bank clerks are present and responsible for each of these transactions. The following is a list of the roles played by a regular bank clerk.

Clerks are responsible for the accounting of Cash Deposits in each branch.
They regulate and notify the bank of the deposits and withdrawals affected by the customers.
Clerks are also responsible for issuing checks, traveler’s vouchers, money orders and the like.
It is the bank clerks who collect payment of various customer services provided by the banks.
Since the customers come into direct contact with bank clerks, they are informed about the new products and features endorsed by the financial institution.
The clerks provide Business Referrals to Businesses and personnel.
They are also responsible for the balancing of ATMs therefore undertaking some of the key operations.
Over and above these, clerks resolve customer issues such as confusions regarding bank policies.
They also provide excellent opinion on the facilities maintained by the bank, be it a new insurance policy or investment scheme.

Therefore, a bank clerk bears most of the load in the banking operations. They deal with an immense amount of cash and must be very trustworthy. Given their constantly evolving roles, bank clerks have a constant need for adapting newer technologies. The functions of a clerk are no longer restricted to the maintenance of a ledger. Their roles have become much more complex. They need to remain calm and controlled all the time, especially while dealing with customers. The reputation of the bank is directly related to the efficiency of bank clerks.